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B028933 - TOURISM ENTERPRISE ORGANIZATION (SINGLE MODULE)
Main information
Teaching Language
Course Content
Suggested readings
Learning Objectives
Prerequisites
Teaching Methods
Type of Assessment
Course program
Sustainable Development Goals 2030
Academic Year 2021-22
Course year
Third year - Second Semester
Belonging Department
Economics and Management (DISEI)
Course Type
Single education field course
Scientific Area
SECS-P/10 - ORGANIZATION AND HUMAN RESOURCE MANAGEMENT
Credits
6
Teaching Hours
48
Teaching Term
21/02/2022 ⇒ 31/05/2022
Attendance required
No
Type of Evaluation
Final Grade
Course Content
show
Course program
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Lectureship
Mutuality
Course teached as:
B026163 - ORGANIZZAZIONE DELLE IMPRESE TURISTICHE
3-years First Cycle Degree (DM 270/04) in ECONOMICS AND TRADE
Curriculum ECONOMIA E TURISMO
B026163 - ORGANIZZAZIONE DELLE IMPRESE TURISTICHE
3-years First Cycle Degree (DM 270/04) in ECONOMICS AND TRADE
Curriculum ECONOMIA E TURISMO
Teaching Language
Italian
Course Content
Tourism business as actors of the tourism destination. The organizational design in the tourism businesses. Structures and organizational processes in hotels and in intermediary companies. Management processes.
Suggested readings (Search our library's catalogue)
VARRA L. Elementi di progettazione, processi e modelli organizzativi nelle imprese turistiche. Franco Angeli.
(Excluding the third paragraph of CAP. III: "Il fenomeno delle aggregazioni nel settore turistico")
(Excluding the third paragraph of CAP. III: "Il fenomeno delle aggregazioni nel settore turistico")
Learning Objectives
The course aims to develop knowledge about organizational issues in tourism businesses; Develop knowledge on value creation processes for the customer and on the professional figures in the tourism
Prerequisites
no prerequisite
Teaching Methods
lesson + any testimonials
Type of Assessment
written test
Course program
Features of the tourism organizations and their framing
in destination management. Organizational design variables: environment, technology, human resources. Structures and organizational processes in hotels and intermediary organizations (Tour Operators and Travel Agencies). Management processes: learning, leadership, human resource management, innovation. Key professional figures in tourism business.
in destination management. Organizational design variables: environment, technology, human resources. Structures and organizational processes in hotels and intermediary organizations (Tour Operators and Travel Agencies). Management processes: learning, leadership, human resource management, innovation. Key professional figures in tourism business.
Sustainable Development Goals 2030
This teaching contributes to the realization of the UN target of the 2030 Agenda for Sustainable Development. Objectives number: 8, 9, 11